Noah Zandan and Lisa Shalett
When leaders commit to building an inclusive organization, they tend to start with the company mission, vision, values, and a promise to ensure everyone in the organization has a voice. But if they don’t change the way they communicate every day with their employees, leaders are missing a crucial piece.
In a recent analysis, our team at Quantified Communications examined how inclusive leaders talk. The findings revealed that, despite the stated emphasis on inclusion, very few leaders have actually developed an inclusive communication style.